Voice over IP (VoIP)

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VoIP Background Information

If you haven’t implemented Voice over IP technology in your organization yet, it doesn’t mean that you won’t. It’s coming. 23% of all phone lines sold in 2005 were IP based. According to Gartner / Dataquest, 52% of all phone lines in North America will be IP based in 2008. What explains this phenomenon? The reason IP Telephony is taking off is due to:

  • Significant cost advantages over time
  • Advanced integrated functionality
  • Pent Up demand due to delayed telephone system upgrades post-bubble
  • Dead end for existing telephone closet technology

Maybe you are looking at upgrading your PBX because you are out of trunks; or maybe it is time to upgrade your data network with late-model routers and switches that can differentiate traffic by quality of service and shape bandwidth accordingly. Or maybe you have heard about the benefits of unified messaging applications that deliver your voice mails and emails on one screen to your mobile users. Whatever the reason for your next step into a converged environment, we can help. We can provide the infrastructure components that you need and we have partnered with CA to leverage their industry-leading converged infrastructure management solution that supports Cisco, Avaya, and Nortel voice systems along with multi-vendor IP based data networks.

A Leader in Infrastructure Management

North Shore Technologies (NST) focus on network and systems management provides experienced leadership in implementing and augmenting voice over IP (VoIP) in diverse environments. NST’s expertise in all aspects of network infrastructure management will assure maximum reliability and ROI as functionality is enhanced. Our tailored implementation keeps you fully informed on the health of your network and the potential impact of changes.

NST’s rich heritage and experience in IT infrastructure management and consulting spans a variety of regional and national clients. This background is the foundation of how we approach each project. Services offered within our IT Consulting Services Business Unit include a full range from Project Management and Application Development to specific Staff Augmentation requests. Our Enterprise IT Management Business Unit has been a natural extension of NST’s roots in IT Consulting Services. Our partnership with CA, coupled with alliances with other strong niche players, gives us the ability to deliver the right infrastructure solution for your environment.

VoIP Deployment

To better understand the issues associated with managing a Voice over IP deployment, we offer you the white paper from CA entitled “Managing VoIP for Successful Convergence.” Simply click here for your copy.